Refund and Exchange Policy

Refund & Exchange Policy

Digital Products
Due to the nature of digital downloads, all sales of digital products (journals, guides, printables, etc.) are final. Once a file has been purchased and delivered, it cannot be returned, exchanged, or refunded. If you experience any issues with your download, please contact us at [your email] and we’ll be happy to assist.

Jewelry & Handmade Creations
We want you to love your piece. If your jewelry arrives damaged or defective, please contact us within 7 days of delivery with photos of the item, and we will gladly replace it or issue store credit.

• Returns/exchanges are accepted on unworn jewelry within 7 days of delivery.

• Customers are responsible for return shipping unless the item arrived damaged or incorrect.

• Custom or personalized pieces are final sale and cannot be returned.

Disclaimer
Our jewelry is crafted with natural stones, which means variations in color, texture, and size are normal and part of the stone’s natural beauty. The information we share about stone properties is based on traditional uses and is not intended as medical advice.